Neighboring Food Co-op Events


Co-op Career Development: Enhancing Co-operative Business Performance Training

Strengthen Identity, Loyalty and Participation at Your Co-op

Ready for growth? Ready to move up into a new leadership position at your Co-op?  This professional development opportunity from Saint Mary’s University and the Neighboring Food Co-op Association (NFCA) this October 24 – 25, 2019 (Greenfield, MA) will be an interactive intensive professional development opportunity focused on learning new practices leading thinking in co-operative management coupled with tangible examples of how to translate knowledge into action.

Who should come? Co-op CEOs, Senior Managers, Board Members and Staff.


  • How to approach the management of a co-operative/credit union /mutual
  • How to leverage your competitive advantage and highlight Co-ops’ unique value propositions and the Co-operative Difference to reach more customers and better serve your members.
  • Co-operative economic trends and how to proactively set up your Co-op to adapt and innovate.

Dates: October 24 – 25, 2019 in Greenfield, MA

Lead Instructor: Daniel Côté

Daniel Côté is a strategy professor at HEC Montreal (1978-2014), conducting research on various issues related to cooperative management throughout his career. He teaches about co-op management through the Saint Mary’s Masters of Management in Co-ops and Credit Unions program, and research and governance, serving as chair of the Board of Coop HEC since 2012, and on the Board member of the Association of Cooperative Educators. In 2018, he initiated a community of practice involving 9 co-operatives worldwide to share their best practices with regards to co-operative management. In 2018, he also published a book on co-operative management.

What to Expect:

  • A hands-on and practical course that will expand your knowledge of co-operatives. Throughout the course, you are given the opportunity to test concepts, frameworks, and tools on your co-operative.
  • Learn how to manage the co-operative equilibrium. The focus is placed on a model that captures the uniqueness of co-operative organizations, building on the dual nature of a member’s usership and ownership. We will address issues of core values and their purpose, the co-operative business model, and balanced scorecard to lead into discussion of a co-operative equilibrium. Emphasis is placed on the alignment from co-op values to key performance indicators. Cases of cooperatives successfully managing partially or totally this equilibrium will be discussed.
  • Move from a potential identity crisis to the New Co-operative Paradigm (NCP). The traditional co-operative model is being challenged leading to an identity crisis. A model to better understand this reality will be introduced, taking into consideration both co-operative rules and market rules. In response to this state of crisis, an NCP is being proposed, showing how the emerging market rules can be of great advantage to co-operatives. Examine case studies and deep dive into implementation success stories such as the customer orientation strategy.
  • Gain exposure to emerging concepts in the field of management and governance in the context of co-operative enterprises. This course will provide you with tools to better understand the existing culture in your co-operative along with techniques that promote engaged participation by members.
  • Opportunity to learn with Co-op peers, and network for continued growth and support.

For more information contact

Cost: The cost for this training course is $800 USD for NFCA members; $900 USD for non-NFCA members. 

Register now!

Contact Bonnie Hudspeth with questions: