Marketing, Education, & Membership Manager

Full-time
Middlebury Natural Foods Co-op
Our values are tried and true : for over forty years, we have championed sustainable business practices, growing the local foods movement, and supporting our community.

Middlebury Natural Foods Co-op has been committed to our values of sustainable business practice, growing the local foods movement and supporting our community for over 45 years. Our ideal candidate will also be committed to these goals and help us achieve them. Last year we contributed over $180,000 in donations to our local food shelves, non-profits, and discounts to low-income shoppers. We also exceeded 35% of sales from local Vermont products from over 400 Vermont Producers, that’s a record 8.5 million dollars. We are thrilled to contribute to our local economy.

The Leader of Marketing, Education and Member Services reports to the General Manager and works closely with the management team to support our amazing community and members in an ever-changing landscape. Our leadership expectations include a commitment to diversity, equity, inclusion, while valuing integrity, flexibility, continuous learning and superior interpersonal skills.

As a leader, you are instrumental to our entire organization. You are passionate about cooperative principles and values and the key person for community engagement. In this role, your duties will involve overseeing all facets of marketing and consumer relations; providing consumer information on topics relevant to members; promoting the success of the cooperative model through education and outreach. You will be responsible for developing and implementing a strategic external consumer engagement and marketing relations program that tells the story of Middlebury Natural Foods Co-op and helps to build awareness in our community, amongst member-owners, staff and the public. Collaborate closely with operations team to create branding standards, ad advertising, in-store demos and events. Oversee and coordinate all of member services including our website, community donations, advertising and consumer education.

You are in this role because you are looking for a challenge with a dynamic community. You are passionate about going above and beyond to offer stellar customer service and creatively embrace change.

To lead our Marketing, Education, and Membership Department, we want you to have:

  • Excellent listening, communication, and organizational skills
  • Strong leadership and community building skills
  • 5 years of marketing planning experience
  • Experience supervising a team
  • Knowledgeable about new approaches to and developments in digital marketing
  • Working knowledge of Adobe Creative Suite, EMMA, and WordPress

Our benefits package includes group health insurance, optional vision and dental insurance, flexible spending account, 3+ weeks of paid time off, paid holidays, profit sharing bonus, 401k, life insurance, paid parental leave, co-op membership, employment assistance program, and more. Starting salary is $70,000 – 80,000 depending on experience. A $1000 hiring bonus is available after 90 days employment.

To learn more about our amazing community, you may want to explore this link: https://experiencemiddlebury.com

If you would love to work in a unique organization with devoted staff, learn more and apply on our website https://middleburycoop.applicantpro.com/jobs/ Please attach a resume and letter of interest.