Human Resources Administrator

Reports to: Human Resources Manager

Pay Grade: 8 (Full-Time, Salaried-Exempt)

Supervises: Human Resources Assistant

 

• Purpose: Purpose: The HR Administrator supports co-op management by overseeing the daily administration of employee recruitment, hiring, onboarding and training, while maintaining accurate personnel records. They will provide advice and support to team members on HR-related topics. This role provides strategic input on HR initiatives and supports the HR Manager on departmental projects.

 

Job Responsibilities

 

Customer Service

• Provide excellent customer service to all internal and external customers, including all employees and employment candidates.
• Ensure high level of customer service throughout the Co-op through training and program development.
• Support staff with basic HR questions by providing timely, helpful responses to all inquiries.

 

 

Recruitment and Hiring

• Oversee recruiting and onboarding by maintaining a pool of qualified applicants, scheduling orientations, handling new hire paperwork, and enrolling employees in benefits.
• Work with managers to determine qualifications for open jobs.
• Screen applicants, check references, and make recommendations as appropriate.
• Manage job postings and applicant files, ensuring compliance with policies and responding to applicant and manager questions.

 

Benefits Support

• Assist HR Manager in oversight of health, wellness, and retirement plans (like 401(k)), including managing contributions and coordinating wellness programs.
• Help with compliance and reporting tasks, such as audits, tax filings, and benefit plan documentation.
• Administer pay increases following established wage scale and work with Payroll staff to ensure accurate and timely payment of employees.
• Educate and act as a resource to employees regarding benefits and insurance related issues.

• Assist with tracking benefits enrollment, staff status changes, and annual pay increases.

 

Labor Relations

• Support the HR Manager with employee relations, labor relations tasks, and by reporting any staff concerns or issues.
• Stay informed on employment policies, the union contract, and state and federal labor laws.
• Participate in trainings, workshops, and professional development opportunities to continue learning.
• Assist with special HR and company projects, and help create a positive, team-oriented work environment.

 

Administrative

• Working with the HR Manager, create and maintain ongoing training programs for all employees.
• Process employment-related forms, such as job verifications, unemployment claims, and health department documents.
• Support HR with general organizational tasks and help ensure accurate, printed materials are available to employees and managers.
• Maintain accurate, confidential employee files and help manage performance evaluation forms and schedules.
• Help create and share internal communications like newsletters, memos, policy updates, and employee surveys.

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The job duties/responsibilities listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform.

Qualifications:

• At least one year of experience in a Human Resources role or a combination of relevant education and experience.
• Highly meticulous, organized, ability to work on multiple tasks and meet multiple deadlines.
• Demonstrated objectivity, neutrality, and ability to maintain a high degree of confidentiality.
• Basic knowledge of state and federal employment law.
• Ability to think independently and critically, relative to the duties of the job and written policies and procedures of Hunger Mountain Co-op.
• Experience working in an office environment with proficiency in MS Office applications including Word, Excel, Outlook and Paylocity.
• Outstanding communication skills – verbal, written, and active listening.
• Ability to collaborate and provide excellent customer service while working effectively with employees, applicants, insurance carriers and brokers, managers, and customers.
• Ability to project a friendly, upbeat, and approachable personality and work cooperatively with others.
• Demonstrated ability to follow through on commitments.

• Ability to follow all safety and attendance policies and procedures of Hunger Mountain Co-op.
• Ability to work a flexible schedule, if necessary, based on business needs.

 

Desired:

• Knowledge of natural foods retail industry.

• Experience in a union environment.